Terms and Conditions

Our Terms and Conditions are listed below and form a legally binding contract upon booking. For further information about bookings or details on our rooms you can contact us on 0172674981. We are flexible and can make arrangements suitable to your requirements for your stay. Help is always at hand and if you'd like to know more about St Austell or our Bed and Breakfast you can find information on the site.

Payment can be made by: Master Card, Visa, Maestro, Electron, Switch and cash (UK sterling). Payments made via credit card (not debit) incur a 3% charge.

A deposit of one night's stay per room is required at the time of reservation. Your booking is confirmed as soon as a deposit has been paid.

All check in times are between 1700pm and 2100pm unless otherwise agreed. Checkouts should be before 1015 am

When making the booking a desposit of one night's stay will be taken. Simply provide us with full card details, these are held as security against your booking.

1.) All cancellations will incur the loss of deposit.

2.) Cancellations within 7 days before arrival of the confirmed booking will be liable for the total value of the confirmed reservation.

3.) Cancellations within 14 days before arrival of the confirmed booking will be liable for 65% of the total value of the confirmed reservation.

4.) Leaving early or no show, will incur a charge for the total value of the confirmed booking.

This is strictly a non smoking establishment although smoking is permitted outside. Breaching this will incur a £65 charge.

A small charge of £15 will be made for any lost rooms keys.

Book Your Stay

Book Direct

Call us and book direct over the telephone on 01726 74981 to recieve a 5% Discount.

Book Online

To book online, visit our booking page on Evivo.com

Check Availability

Booking in advanced is recommended. See our calendar to view current availability.

The Elms Guesthouse ©2017